Privacy Policy for SMS Communications

Last Updated: 5/28/2026

This Privacy Policy explains how 24/7 Circle of Care (“we,” “us,” or “our”) collects, uses, and protects personal information.

We are committed to protecting your privacy and ensuring full transparency in how your information is handled.

What Personal Information Is Collected

When you interact with our SMS services, we may collect the following information:

• Phone number (required for sending and receiving SMS)
• Name (if voluntarily provided or associated with your phone number in our system)
• Message content (messages you send to us or responses to our SMS campaigns)
• Opt-in/Opt-out status
• Date and time of messages

How Personal Information Is Used

We use your personal information solely for purposes related to SMS communication, including:

• Sending important notifications, updates, or confirmations
• Responding to your inquiries
• Providing customer support
• Managing opt-in and opt-out preferences

Your information is only used to facilitate communication that you have consented to receive.

Who Personal Information Is Shared With

We take your privacy seriously.

We do NOT share, sell, rent, or disclose your personal information to any third party under any circumstances.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, or misuse.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out

You may opt out of SMS communications at any time by replying “STOP”.

Once opted out, you will no longer receive SMS messages unless you opt in again.